daily word:

The greatest commandment is this: Love the Lord your God with all you heart and with all your soul and with all your mind and with all your strength. The second is this: Love your neighbor as yourself. – Mark 12:29

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Frequently Asked Questions

May I add something else to my order?

Unfortunately, we are not able to add items to orders that have already been submitted. This is a security feature to protect your credit card transaction. Our system does not store your credit card on file; therefore, extra items cannot be added to an order. Please double check that your cart is complete before purchasing.

May I send a note with my order?

Yes! If this is a gift and you’d like to send your gift with a note, please leave a message in the comments section when you check out and I will personally write and include the note in your package.

I am sending a gift, will there be an invoice included?

Because so many of our customers send items as gifts, the packing slip included in your order will not include prices

May I cancel my order?

Because orders are packaged and shipped so quickly, we cannot always cancel orders. Once an order is shipped it cannot be canceled.
If you want to cancel your order, please email me with your name, order number, and confirmation of cancellation.

Also, please note that if an order is canceled that contains sale items, the sale prices cannot be guaranteed on future orders since sales are usually time sensitive.

May I change my shipping address for the order?

We cannot guarantee it. Make sure to double check your order and shipping address before placing your order. If you notice a mistake after your order is placed, please email us right away, and we will check to see if we can change it.

My address was incorrect & now my order is being “Returned to Sender”

If an item is returned to sender, due to an incorrect or undeliverable address, the customer will be responsible for the cost of re-shipping the item. If you wish to cancel your order, your order will be refunded minus the original shipping costs.

I received a damaged product…what do I do?

Please send an email with a photo of the damaged product to kristin@simply-love.com – Please include your order number and name. Damaged products must be reported within 2 weeks of Delivery to qualify for a replacement.

What is typical shipping time?

We ship orders Monday-Friday. Our typical processing time is 1-3 business days. These times may vary due to busy seasons and product launches. We always strive to ship out orders as quickly as possible. Expedited Shipping is available if needed.

What is Expedited Shipping?

Customers who pay for Expedited Shipping receive the following: (1) Orders shipped out within 1 business day. (2) Delivery time is no more than 2 business days either via UPS or USPS.

Do you ship internationally?

Not at this time but hopefully soon!

Do you offer custom designs?

Yes! I would love to create something personal and beautiful for you or a loved one! Please email me directly at kristin@simply-love.com to discuss details and pricing.

Do you offer bulk discounts?

We do offer bulk discounts for churches/conferences/retreats etc. when purchasing 50 or more of a single item. This offer is not for 50 various items, but a quantity of 50 for one particular item.

Return Policy

All sales are final. Please read all product descriptions carefully and thoroughly before purchasing. If you have any questions, please contact me at kristin@simply-love.com and I will gladly answer all of your questions.

Do you donate any products for a review/auction/giveaway?

We currently do not have any openings to donate products for reviews, auctions, or giveaways.

Do you offer gift cards?

Not at this time.

My order is over $60 but I was not offered free shipping?

Please note that $60 must be the “sub-total.” The sub-total is calculated after sale prices but before sales tax and shipping. Also, Gift Cards do not count toward the $60 minimum.

Example, if your sub-total is $70, but you have a 20% off coupon, that would reduce your sub-total to only $56 and you would not qualify for free shipping.

Example, you may have a $50 Bible in your cart, and a $25 Gift Card. Since Gift Cards do not count toward the $60 minimum for free shipping, you are still short $10.

May I use more than one coupon code?

Coupon codes are limited to one code per order.

Do you ship to P.O. Boxes?

Sometimes. If you pay for your shipping charges, your order will ship via USPS (and USPS delivers to PO Boxes); however, if your order is over $60 and you select FREE SHIPPING, your order will likely ship via UPS, and UPS does not deliver to PO Boxes. Therefore, if you select Free Shipping as your shipping method, you must provide us with a valid address that is not a PO Box. We do apologize for this inconvenience.

What Bible do you (Kristin) use?

I use the NIV, Wild about Horses pocket Bible, as well as the Inspire Bible NLT: The bible for creative journaling.

What are your business hours / when will my order ship?

As a busy mommy of two (soon to be three) little ones, my current business hours are M/W/F 9:00 am-12: 00 pm (which is when my kids are at pre-school). I do my very best to make sure that your package gets to you as soon as possible. Orders typically ship within 1-3 business days, but it may take slightly longer during busy seasons such as Christmas and product launches.

How long will it take my order to arrive?

Once your order ships, it could take anywhere from 1-7 days for domestic shipping. We live in Idaho, so typically, the closer your shipping address is to us, the quicker your package will arrive. We ship domestically via a variety of methods including USPS First Class Mail, USPS Priority, USPS Media Mail; UPS Ground, 3-Day Select, and 2nd Day Air. All International orders are shipped via USPS or UPS.

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FAST FACT: Did you know your baby’s heart begins to beat four weeks after conception?